12 Step Guide to the perfect dog

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FAQs

Frequently Asked Questions

What are your requirements for my dog to attend training or playgroups?
Dogs must have had at least their 1st vaccine, if vaccinated for Kennel Cough you wont be able to attend for 3 weeks after the vaccine has been adminstered (this is because it is a live vaccnine so gives your dog KC to allow them to build antibodies to the virus). Dogs must be sociable around other dogs, if you aren't sure if your dog would be suitable for a class or playgroup session please call us to chat, 01482 823555, option 1.

How large are the class sizes?
The classes will be limited to 6 dogs per group to ensure proper attention is given to each dog/owner and you achieve your training goals.

My dog is a bit aggressive. What are my options?
We offer 121 training for dogs with soclisation challenges, you would start with an assessment and then follow on with 121 training sessions.

What about older dogs and puppies?
Older dogs and puppies over the age of six months are more than welcome to join our classes, for the playgroups they would need an assessment first to ensure they will be ok within our playgroups. For classes they would also need an assessment to establish the right type of training to meet your needs.

Is my dog too old for training?
Not at all! Older dogs may take longer to learn the skills you want, however every dog can still learn, no matter how old they are. It may just be at your dogs pace rather than yours :-)

Will the training work?
Training success is dependant on the time you, as the owner, can put into your dog. If you only train a few minutes each week, you probably won't see much benefit. However if you follow our guidance and are consistent with your dog then you will most certainly get what you are looking for from the training.

My dog is in season, can I still attend?
For classes and 121 sessions it is fine to continue to attend training whilst your dog is in season, this is because all sessions are controlled and on lead. If off lead then only one dog will be off lead at any given time. For playgroup sessions, you won't be able to attend sessions while your dog is in season, please make sure they have completely finished their season before returning and that you have bathed them to remove the smell.

My dog is getting neutered, can I still attend?
For classes and 121 sessions it is fine to continue to attend training whilst your dog is recovering from their neuter (though they will likely need 48hours to recover from the general anaesthetic), this is because all sessions are controlled and your dog can always work to their capabilities.  For playgroup sessions, you won't be able to attend sessions while your dog is recovering from their neuter.

My male dog is intact (not neutered) can I still attend training and playgroups?
For playgroups we are unable to accept intact males over the age of 6 months, this is due to the increased risk of fights when intact males are together. For classes intact males are welcome providing they are not disruptive to the session. We can provide 121 training sessions for intact males, if a class environment is not suited to them.

My dog is ill, can I still attend?
For classes and playgroup sessions, you wont be able to attend whilst your dog is ill, unless you have been given the OK from your vet to mix with other dogs. For 121 sessions it will depend on the illness, if it is contagious via the air, like Kennel Cough then you wont be able to attend training until your dog has completely recovered. If you are unsure, please call us to discuss on 01482 823555, option 1.

Is Oakwood licensed and insured?
Yes, Dog training is currently an unregulated industry so we don't require a license, however be assured that all our staff have degrees or are working towards degrees, we have been in business since 2006 so are one of the most experienced dog training schools in the area. We are insured with Pet Business Insurance.

What form of payment is accepted?
Cash or Credit/Debit Cards (with a 50p surcharge). 

What are your payment policies?
Payments are required in advance for all services and must be made at the time of booking.  Once your sessions are booked we are unable to accept cancellations or changes to the appointments times/days.  No refunds can be given for failure to cancel on these terms.  As a small business, we rely on this courtesy to fill vacant spots.

Can you provide references?
Yes of course. Contact us now on 01482 823555, option 1, or just ask when we meet in person.  Get a head start and see our reviews on our facebook page - Oakwood Canine Services.